You must have your receipt
and student printout
PLEASE - No marking in books until you're sure you'll keep them
Textbooks
A refund/exchange will be issued if returned by the end of the second week of classes in the fall and spring semester;
the end of the first week of "Summer term, Short Term, Adult Education and Open-entry classes";
textbooks purchased after the refund deadline are non-returnable.
Sorry no exceptions!!!
E-TEXTBOOKS
Guidelines for returns must be met before a refund of an e-Textbook can be considered. A refund will
be issued if an e-Textbook is returned
14 days from date of purchase up to the designated final
return date. If the e-textbook is purchased after the final return date, designated by the bookstore at the start of the semester,
then
5 working days from the date of purchase will become the return deadline.
It is the responsibility of the e-textbook purchaser to follow these guidelines.
Online e-Textbooks are eligible for a full refund if:
- No more than 20% of the e-Textbook content has been viewed or printed.
- The access code for any online resources included with the e-Textbook has not been viewed.
Downloadable e-Textbook
- Due to the nature of the product, CourseSmart does not offer refunds for subscriptions to downloadable e-Textbooks.
If the guidelines above are not met, CourseSmart products are no longer refundable.
General Books & Reference Books
Must be in mint condition and will be accepted within two working days of purchase.
No refund if purchased during the month of finals.
Supplies, gift Items & Other Merchandise
May be returned within two working days of purchase and must be in new condition.
Merchandise Sold On a Non-returnable Basis
Includes sale items, magazines, computer disks, cassette tapes, scantrons, college catalogs and class schedules, special orders, etc.
Special Order Books
Special Orders must be paid in full prior to ordering. Special Orders must be picked up within 21 days from date of notification. Special Orders are the property of customers and are not refundable.
Defective Merchandise
Is refundable if returned with receipt within two weeks of purchase.
Refund Conditions
Books must be in its original, new condition, clean, free of all marks and erasures. A damaged, soiled or marked book is a used book and the used price will be refunded. Obviously, this condition does not pertain to used textbooks. The Bookstore reserves the right to pass judgment on the condition of returned books.
Types of Refunds
Cash Purchase:
Refund will be in cash.
Check Purchase:
A credit voucher will be issued and may be redeemed for cash 15 (fifteen) working days after purchase.
Bank Card Purchase:
Credit will be issued to your bank card account. You must have the card you used for the purchase.
NO REFUND WITHOUT RECEIPT
You Must Have Your Receipt
And student Printout
